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Web Hosting Fair Usage Policy

At Carden Digital, we’re committed to providing reliable, high-performance web hosting for all our clients. Our hosting packages are built on industry-leading infrastructure and are designed to support a wide range of websites—whether you’re running a simple business brochure site or a feature-rich CMS.

While our hosting packages are advertised as “unlimited,” this refers to the absence of arbitrary limits on bandwidth, storage, or the number of websites you can host. However, to maintain fair and consistent performance across all client accounts, we do enforce a Fair Usage Policy.

 

What Does Fair Usage Mean?

Fair usage ensures that no single website or client can consume server resources to the detriment of others. This means that:

  • You are free to use your hosting package for typical business websites, blogs, or small-to-medium ecommerce stores.
  • Excessive usage—such as very high traffic volumes, extremely large databases, or high-frequency backend processing—may negatively affect the server performance for other users.

 

Examples of Unfair Usage

  • Running a high-traffic ecommerce store with thousands of product SKUs and daily transactions
  • Hosting resource-intensive applications that require real-time data processing
  • Engaging in activity that leads to server instability or consistent performance degradation for other hosted websites

In such cases, we reserve the right to reach out and recommend a more suitable hosting solution, such as a dedicated server or VPS, tailored specifically to your needs.

 

Our Approach

  • We will always contact you first if your website’s usage exceeds what’s considered reasonable under this shared hosting environment.
  • Our team will provide detailed information about the issue and offer a suitable upgrade path to ensure your website continues to perform optimally without impacting other clients.
  • We do not suspend or restrict services without communication and support.

 

Why This Policy Exists

Our goal is to provide a consistently excellent hosting experience to all our clients. This Fair Usage Policy ensures that all websites hosted with us perform reliably, regardless of size or scope.

If you have any questions about whether your website is suitable for our standard hosting package or may require a custom solution, feel free to contact our team—we’re here to help.